Shipping and Legal Info


Shipping Information
Most items usually ship in 1-3 business days from our suppliers in the U.S. via USPS
However, please allow 1-2 weeks for delivery. (Please up to 45 days in special circumstances)
We can ship to virtually any address in the world. *Unless otherwise noted*
Note: There are restrictions on some products, and some products cannot be shipped to international destinations.
On occasion, there may be a slight shipping delay due to a spike in sales, natural disasters, national holidays, and emergencies including hurricanes, blizzards, or airport/delivery service shutdowns. 
 
Shipping Policy
  • We offer flat rate shipping based on your order total. 
  • ALL U.S. orders over $99 will qualify for free shipping.
  • Shipping rates for U.S. orders under $99 are as follows:
    • Orders $0.00 - 25.00 are subject to $3.99 shipping
    • Orders $25.01 - $50.00 are subject to $5.99 shipping
    • Orders $50.01 - $75.00 are subject to $7.99 shipping
    • Orders $75.01 - $99.00 are subject to $9.99 shipping
    • Tracking information will be provided once items ship.
    Return Policy

    Order Cancellations

    Orders may be canceled up until the time they are shipped. If your order is paid and you need to make a change or cancel, you must contact us within 12 hours of the time the order was placed. Once the packaging and shipping process has started, it can no longer be canceled.

    Refunds

    We are committed to total customer satisfaction and we are always looking for ways to improve our customers’ experience.

    • Refunds are issued for faulty products.
    • Refunds or re-shipments are issued on products you did not receive in the guaranteed time (45 days not including 2-5 day processing) or if you received the wrong product.
    • If you do not want the product you’ve received, you may request a refund but you must return the item at your expense and the item must be unused. Returned Items are subject to a 15% restocking fee.
    • Refunds will not be issued on products that did not arrive due to factors under your control (i.e. providing the wrong shipping address).
    • Refunds will not be issued on products that did not arrive due to exceptional circumstances (i.e. natural disasters) or any other exceptional circumstances outside the control of the BlackStarSurvival.com.
    • Refunds on sale items will be at the sale price.

    *You must submit a refund requests within 15 days after the guaranteed period for delivery (45 days) has expired.

    To submit a request for refund please contact us. Please do not send your purchase back to the manufacturer.

    If approved for a refund, then your refund will be processed and your refund will automatically be applied to your account, within 14 days.

    Exchanges

    We will only replace items if they are defective or damaged. Please do not send your purchase back to the manufacturer, please contact us first and we will guide you through the steps.

    * Please do not send your purchase back to us unless we authorize your return.

    Return Shipping

    You will be responsible for the costs of return shipping of your item. Shipping costs are non-refundable.

    Depending on your location, the time it may take for your product exchange to reach you may vary.

    When shipping your item please consider using a shipping service that offers package tracking or consider purchasing shipping insurance. BlackStar Survival can’t guarantee that we will receive your returned item.

     

       Legal Disclaimer

      General Legal Disclaimer

      Our product line consists of swords, knives, weaponry, body armor, stun guns, and much, more! Due to the nature of the products we sell, you MUST be 18 years of age to order from BlackStar Survival. When you purchase any merchandise from BlackStar Survival you represent that you are of legal adult age and that the merchandise can be purchased and owned in your state, county, and/or city of residence. By offering merchandise for sale, BlackStar Survival does not represent or warrant that any specific purchaser may legally purchase, own, or possess the merchandise ordered. CHECK YOUR LOCAL LAWS!

      The following are shipping restrictions for Stun Devices:

       Stun Guns cannot be shipped to the following Cities, States, Counties:

      • Hawaii
      • New York
      • Massachusetts
      • Michigan
      • Chicago - not even with FOID card
      • Illinois * Can be purchased with proof of FOID card -- see below
      • Rhode Island
      • Wisconsin * Can be purchased with proof of CCW permit -- see below
      • Connecticut

      ILLINOIS STUN DEVICE RESTRICTION: Customers who reside in Illinois and who have a valid FOID card may purchase stun devices. Please email a copy of your FOID to us, after placing your order - please reference order number when sending the email. If we do not receive a copy of your FOID card and you have purchased a stun device, your order will not be processed or shipped. We can not ship stun devices to the city of Chicago even if you have an FOID card.

      WISCONSIN STUN DEVICE RESTRICTION: Customers who reside in Wisconsin and who have a valid CCW permit may purchase stun devices.

      PEPPER SPRAY

      The following are shipping restrictions for Pepper Sprays:

      Pepper spray cannot be shipped 2nd or Next Day Air.

      New York - Pepper spray cannot be shipped to New York. Residents may only purchase defense sprays from licensed Firearms Dealers or licensed Pharmacists in that state. We can, however, ship dog pepper spray and bear pepper spray to your state.

      Massachusetts - Pepper spray cannot be shipped to Massachusetts. Residents may only purchase from licensed Firearms Dealers in that state.

      Michigan - Pepper spray purchased must not be more than 10% (Pepper Shot or Mace PepperGuard are all approved for Michigan). "The reasonable use of a self defense spray or foam device containing not more than 10% oleoresin capsicum by a person in the protection of a person or property under circumstances that would justify the person's use of physical force."

      Wisconsin - Tear gas is not permissible. By regulation, OC products with a maximum OC concentration of 10% and weight range of oleoresin of capsicum and inert ingredients of 15-60 grams are authorized. This is 1/2 oz. and 2 oz. spray. Further, the product cannot be camouflaged and must have a safety feature designed to prevent accidental discharge. The units may not have an effective range of over 20 feet and must have an effective range of six feet. In addition, there are certain labeling and packaging requirements: must state cannot sell to anyone under 18 and the phone number of the manufacturer has to be on the label. The units must also be sold in sealed tamper-proof packages.

      Knives

      Please refer to your states specific shipping restrictions here: https://www.akti.org/state-knife-laws/

      Ammo-

      BlackStar Survival offers products for purchase that may be restricted in certain areas by Federal, State, and/or Local law. BlackStar Survival is an authorized dealer of all the products it sells, but we cannot grant the right or authority to customers to purchase items which may be regulated by such laws. Products in the restricted areas will not be shipped. BlackStar Survival does not sell or ship products outside the United States.

      Ammunition Restrictions

      Federal law requires that you must be at least 18 years old to purchase shotgun ammunition and 21 years or older to purchase handgun and rifle ammunition.

      • We ship ammunition to your door via FedEX ground.
      • Ammunition and firearms must be purchased separately.
      • For safety reasons, we do not accept returns on ammunition.
      • Always make sure you use the correct ammunition for your specific firearm.
      • Check your local laws for any other regulations before ordering.

      Illinois - We must have your FOID and State ID on file.

      Conecticut- We must have your AEC or Pistol Permit and State ID on file.

      Chicago, IL - No Ammo without a FFL

      Cook County, IL - No Ammo without a FFL

      California - No Ammo without a FFL

      Massachusetts - No Ammo without a FFL

      New York (State) - No Ammo

      New York City - No Ammo

      Washington D.C. - No Ammo

      Alaska - No Ammo

      Hawaii - No Ammo

      APO & FPO Address - No Ammo

      NOTE: Ammunition and Firearms must be purchased separately, in two separate orders.

       

      Restrictions on High Capacity Magazines

      If a state is not listed below then higher capacity magazines may be legal. Please check your local laws before ordering large capacity magazines.

      A large capacity magazine is any ammunition feeding device with the capacity to accept more than prohibited by the city or state.

      California

      Prohibits magazines with a capacity of more than 10 rounds.

      Colorado

      Prohibits magazines with a capacity of more than 15 rounds or 8 shotgun shells begining July 1, 2013.

      Connecticut

      Bans the possession, sell, purchase, or transfer of a detachable magazine that has a capacity of more than 10 rounds. For purchases of magazines 10 rounds or less we must have your ACE or Pistol Permit and State ID on file.

      Hawaii

      Ammunition magazines with a capacity in excess of ten rounds are prohibited.

      Aurora, Illinois

      Bans the possession, sale, or acquisition of large capacity feeding devices. Prohibits magazines with a capacity of more than 15 rounds.

      Chicago, Illinois

      Bans the transfer, acquisition or possession of assault ammunition. Prohibits magazines having a capacity or more than 10 rounds.

      Franklin Park, Illinois

      Bans the transfer, acquisition, possession, manufacture or distribution or assault ammunition. Prohibits magazines having a capacity of more than 16 rounds.

      Oak Park, Illinois

      Bans the possession and sale of large capacity feeding devices. Prohibits magazines with a capacity of more than 10 rounds.

      Riverdale, Illinois

      Bans the possession, transfer, acquisition or manufacture of assault ammunition. Magazine with a capacity of more than 35 rounds.

      Maryland

      Prohibits magazines with a capacity of more than 10 rounds.

      Massachusetts

      Bans the sale, transfer or possession of large capacity feeding devices for assault weapons. Prohibits magazines with a capacity or more than 10 rounds, or 5 rounds for Shotguns.

      New Jersey

      Prohibits magazines with a capacity of more than 15 rounds.

      New York

      Prohibits magazines with a capacity of more than 10 rounds.

      Washington D.C.

      Bans the possession and sale of large capacity feeding devices. Prohibits magazines with a capacity of more than 10 rounds.

       

       

       

      Body Armor Legal Disclaimer

      The purchaser assumes all risks and liability for these products and shall hold BlackStar Survival. harmless from all claims, demands, causes of actions, losses, damages, penalties, liabilities, and expenses howsoever arising from or relating in any way to the use and handling of this product, including without limitation, those arising from the death or injury to any person or property. We neither assume, nor authorize any person to assume for us any liability in connection with the sale or use of our products, and there are no oral agreements and/or warranties collateral to or affecting this agreement in part and whole. We hereby give notice that any statement made by us in the sale of the goods, shall not create any implied warranty that the goods shall be fit for any particular purpose. ​ No armor is one-hundred percent effective in all situations. Body armor will protect you from the vast majority of ballistic threats; however the following may defeat body armor. Rifle rounds, high velocity pistol ammunition, Pistol ammo fired from a rifle barrel, armor piercing ammunition, shots fired at unusual angles, sharp-edged or pointed instruments (e.g., knives, icepicks, etc.) and other unusual ammunition or situations. Also, at some angles projectiles can slide, or deflect off the edges of Armor, or ricochet. Furthermore, projectiles that are successfully stopped by armor will always produce some level of injury, resulting in severe bruising, broken bones, and possibly serious internal injury or even death. Ballistic steel body armor defeats most projectiles, but no vest makes you invulnerable to all threats. Getting shot always carries serious risk. By buying armor you assume ALL risks of use or misuse, and agree not to hold us liable in any way. In addition, you are responsible to ensure that your ballistic panels are positioned inner side in, and outer side out if applicable. ​ LEGAL CIRCUMSTANCES REGARDING THE SALE OF BODY ARMOR ​ If you are a convicted felon you are prohibited from possession of Body Armor. Possession of body armor by a convicted felon is strictly illegal under federal law. ​ Residents of Connecticut are prohibited from buying Body Armor. We are not legally authorized to sell and/or ship our vests and/or armor plating to Connecticut. No exceptions will be made to this policy under any circumstances. ​ It is the SOLE responsibility of the purchaser to ensure that all transactions conform to U.S. and Federal, State and Local Statutes, Codes, and Ordinances. ​ At our sole discretion BlackStar Survival reserves the right to refuse to sell our products to anyone for any reason. ​ Due to the nature of the product, BlackStar Survival will not accept returns of body armor products. These products are covered under warranty, but can not be returned. All sales are final. By purchasing from BlackStar Survival. the customer agrees that there are no refunds at any time for any reason.
       
      ​​WARNING: U.S. EXPORT CONTROL LAWS ​ Level III and IV armor falls under the jurisdiction of the International Traffic in Arms Regulations (ITAR), and is subject to the export control laws of the U.S. Government. Export or retransfer of Rifle Plates by any means to any foreign end user, or for any other end use, whether in the U.S. or abroad, without the written approval of the U.S. Department of State, is prohibited. There are also a few countries that may require a Bureau of Industry & Security export license for Level II-A, Level II and Level III-A Body Armor. It is the SOLE responsibility of the purchaser to ensure that all transactions conform to US and local Federal, State and Local Statutes, Codes, and Ordinances. ​ By purchasing body armor, I certify that I am of legal age, not a convicted felon and do not reside in Connecticut. Further, I am purchasing body armor for personal protective use and will not under any circumstances transfer Patriot Armor body armor to any known felons or resell this body armor in violation of US Export Control Laws. I intend to use this body armor for wholly legal purposes, i.e., self-defense and have no criminal intent in mind.